![]() ![]() Since the users are on-prem AD (synced by AADC to AzureAD) we switched it to Org ID and the problem is gone. ![]() In the New E-mail Delivery Location dialog. In the E-mail Accounts section of the Account Settings dialog box, on the E-mail tab, select your POP3 account, and then select Change Folder. In the Mail Setup dialog box, select E-mail Accounts. BleepingComputer reports: 'When opening, replying, or forwarding some emails that include complex tables, Outlook stops responding,' the company explains in a support document. In the Mail dialog box, select your Outlook profile that has the POP3 account, and then select Properties. The bug is currently affecting users in the Current Channel. It had been set for something entirely unrelated, but the GPO setting provides for 4 options: Microsoft ID, Org ID, Both or None. Microsoft says the Outlook email client will crash when opening and reading emails with tables such as Uber receipt emails. Microsoft is working to fix a bug causing Outlook to become unresponsive when opening emails with tables, including Uber receipts. The setting is part of the ADMX for O365/2016, under Office 2016 / Miscellaneous / named "Block Signing into Office". The next thing Id try is a new mail profile (see Third, Id try repairing the Office installation. Read more Email Viewers Some free tools to view your emails without email clients. The first thing Id try is a repair of the data file if you are using a POP account (see or delete and re-add the account for an IMAP, Hotmail Connector, or Exchange account. Read more Email Migration Migrate the complete data from your mailboxes securely and quickly. Email Recovery Retrieve, view, and save your emails in a variety of email platforms. Upon further testing, we found that there was a GPO setting in the environment blocking the SSO channel from passing the user creds to MS for verifying the license. Kernel solutions Simple solutions for everyday IT tasks. The fault would mention the same memory offset ending with 6f8. Then as soon as the welcome form would appear, the app would crash with a "fault" mentioning mso20win32client.dll. The installation would complete successfully, the user would open an app (Outlook, Word, etc.) and see it associate the logged on user with the app license at the top right of the form. We were going through a PoC project with a customer who kept having an issue with O365 PP apps crashing as soon as they're launched. ![]()
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